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“ A few days after I assembled the Caretta desk, I also received and assembled a cheap shelf rack made in China. I have some additional feedback for you based on this experience. I appreciate that Caretta's materials, upon being unboxed, did not have a noticeable bad odor. I didn't really think anything about that until later when I opened the box from China, which resulted in the immediate smell of off-gassing chemicals. This smell triggered hours of sneezing, and left a lingering unpleasant chemical smell in the room for a few days. I appreciate that Caretta's packaging materials were clean and simple. The Chinese rack used a cheap, white, pressed-pellet foam that had disintegrated into a million tiny bits. These bits flew all over the place and stubbornly clung to everything via static electricity, making cleanup extra difficult. I appreciate that the tolerances of Caretta's parts were neither too tight nor too loose--they were perfect. On the Chinese rack, I experienced supposedly identical screw holes that were both too tight and too loose. Most were too loose, resulting in major parts that are visibly not aligned square. Some were way too tight, and I could tell I was "making my own threads". I appreciate that I literally could not find even the tiniest of defects anywhere on your desk and accessories. On the Chinese rack about 40% of the parts have some sort of cosmetic defect, the worst being missing/uneven chrome application on a critical decorative part. The Chinese rack also had several defects in the paint that was applied. Apparently paint defects are so common that fixing them is literally one of the steps in the installation manual, and a paint pen is included in the parts kit. I know that sounds ridiculous, but I'm not kidding. I believe that shelf rack is the last piece of furniture I'm buying from China. I appreciate that you included quality tools and that the main desk only used one bolt size. I suspect there are many other little, thoughtful, positive things that went into the engineering of your desk, but that I'll never notice because they simply weren't a problem and everything worked well. (I did notice the T-handle Allen wrench was ball-end so I could use it at an angle.) I have to say that assembling both your Caretta desk and the made-in-China shelf rack within a short period of time made for a dramatic juxtaposition of epic proportions. The differences in toxicity, materials, craftsmanship, design, quality, installation, packing, tools, and support are "night and day". Actually, that doesn't really express the magnitude--it's more like "black hole and supernova". ” - Michael Rathjen - Kirkland, WA

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