Product Shipping Options
Option 1 (standard): UPS Ground, freight, or other common carrier
- The majority of our products ship by standard UPS Ground, and are delivered by their regular brown parcel delivery truck and driver. Some of our desks and tables ship in multiple boxes.
- If a file cabinet is shipping with the order, it/they will arrive from a freight carrier. The delivery driver will deliver it from a lift-gate truck to the building entrance or garage. The file cabinet(s) will be on a small pallet.
- If the order is shipping to a location with a receiving dock where the receiver can handle pallets and freight shipments, the entire order may ship by freight.
Shipping costs for most products:
- Loft desks: $49
- Petite, Standard, and Full Size Desks: $99 - $129
- L-Shaped Desks: $149 - $179
- Tables: $49 - $99
- Hutches, Bookshelves, File Cabinets, and other products: $29
Option 2: Enhanced Delivery to your room of choice (additional cost)
***Most carriers are not doing inside delivery at this time due to coronavirus restrictions***
A team of two will deliver your order to the room of your choice. This delivery can be made with up-to two flights of stairs. The delivery team will then remove all trash and debris when finished. There is an additional cost for this service, and it varies depending on the items ordered and the location where they will be delivered. This typically can add $100-$300 to the shipping cost. To get an accurate rate, please request an Enhanced Delivery quote.
Option 3: Pick-up from Factory (no cost, but local sales tax is applicable)
You are welcome to pick up your order direct from our factory in Central Ohio. We will work with you to verify that your vehicle is large enough to pick-up your order. Here is a map to our factory.
If you are selecting this option, at the time of order, enter "635 Enterprise Drive, Lewis Center, OH 43035" as the ship-to address, and select the "$0 Pick-up-from-factory" shipping option. We do collect sales tax on orders picked up from the factory, even if the customer is from out of state.
Option 4: Arrange your own shipping
We will gladly work with you to help arrange your own shipping method. We can ship products by your UPS account number, or we can provide box/pallet sizes, weights and values for you to coordinate your carrier pickup. If you plan on arranging your own shipping, please select the "Pick-up-from-factory" shipping option at checkout, and indicate that in the notes section of your order.
Q: Where do you ship to?
A: We ship our products to the US and Canada. Our products can be found in homes and condos, office buildings, universities, hospitals, medical offices, legal offices, financial institutions, military bases, and anywhere else that people like beautiful, solid wood functional furniture.
Q: How do you ship your products?
A: The majority of our products can be shipped by regular UPS Ground or other common carrier. Some of our products, like file cabinets and larger tables need to ship by freight carrier.
To see more shipping options, such as "$0, pick-up-from-factory" and scheduling your own shipment, click this link:
Q: Tell me about file cabinet, and other freight shipping?
A: File cabinets will always ship by freight carrier. That is because they are shipped to us on a pallet, and it is most secure to keep them on the pallet to ship to you. If you order a desk and file cabinet, there is a good chance that the desk will arrive by UPS and the file cabinet by a freight carrier. We try to time them so they arrive at the same time, but this can be difficult with two different carriers. We will always provide you the tracking information for every UPS and freight shipment that we send.
If you order a larger table, or multiple desks and tables, we can also ship your order by freight carrier.
The freight company will contact you when the shipment is in your area to schedule a delivery. They will deliver it inside your address and take the pallet with them.
Q: How long will it take to receive my order?
A: We manufacture most of our products to order, so lead-time can vary depending on volume in the factory. Typical lead times are stock to a few weeks
Transit time to your address from our factory in central Ohio can range from 1-5 business days depending on your location. Once you place an order, we will give you an estimated ship date within 1 business day.
If you will not be available on a particular day to receive your shipment, let us know. We can hold off on shipping for upto a few days to better fit your schedule, but you have to ket us know this before it ships!
Q: My order has already shipped, but I would like to change the delivery date. Can I do that?
A: If your item shipped by UPS, you can contact them with your tracking number and they can typically hold your delivery for a day or more. They will charge a fee to do this.
With freight shipments, they will contact you to schedule a delivery window.
Do you have a question about shipping? We can help!